Return & Exchange Policy
At Insha Wear, we want you to love your purchase. If you’re not fully satisfied, we’re here to help with easy returns and exchanges.
🔄 Eligibility for Returns & Exchanges
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Requests must be made within 7 days of receiving your order.
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Items must be unused, unwashed, and in original condition with tags and packaging.
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Returns are only accepted for size issues, wrong items delivered, or defective products.
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Sale or discounted items are not eligible for return/exchange unless defective.
🚚 How to Request a Return or Exchange
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Contact us via WhatsApp (0312-4908887) or Email (inshawear.pk@gmail.com) with your order number and reason for return.
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Our support team will guide you through the return/exchange process.
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Ship the item back to us through a courier service (details will be shared).
💰 Refunds
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Since we operate primarily on Cash on Delivery (COD), refunds are issued as store credit or adjusted against your next purchase.
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Prepaid orders (if applicable) may be refunded to the original payment method once the item is received and inspected.
🚫 Non-Returnable Items
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Worn, washed, or altered clothing.
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Items without original tags/packaging.
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Sale/clearance products (unless defective).
📝 Important Notes
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Customers are responsible for return shipping costs (unless the product is defective or incorrect).
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Exchanges are subject to product availability.
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Insha Wear reserves the right to reject returns that do not meet policy requirements.
📞 Need Help?
We’re always here to assist you with your returns and exchanges:
📧 Email: inshawear.pk@gmail.com
📞 Phone/WhatsApp: 0312-4908887
✨ At Insha Wear, your satisfaction is our priority.